netCorps is proud that most staff stay on-board for years before leaving.
The core values we share as a team are Impact, Citizenship, Realness, Transparency, Reliability, Accountability, and Integrity
We believe in… | Meaning… | Which leads us to do things like… |
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Impact | We consider the outcome of our efforts on our clients and the world, we are honest with ourselves about what’s working and what’s not, and we constantly strive to do better. | • Selecting clients who are most likely to benefit from our work and whose success we believe will lead to real change in the world; • Holding ourselves to goals around whether clients have actually changed their practices; • Focusing clients on practices we believe will most lead to better results for them; and • Trying out new ways to work with clients to see what sticks. |
Citizenship | We see ourselves as part of a community of people and organizations creating a better world. | • Implement good environmental practices in our own work; • Asking ourselves, “how can we be better partners to this community?”; and • Building opportunities for learning among our partners and clients. |
Realness | We talk like real people and say what we mean. | • Avoiding jargon like the plague; • Admitting when we have no idea what we’re talking about; and • Being transparent about our concerns. |
Transparency | We believe strongly in setting and meeting our clients’ expectations. No surprises! | • Seeking alignment with clients about goals and values before beginning work; • Meeting client’s expectations for work quality and time; • Communicating effectively with clients when changes happen to work quality and time, offering explanations, and re-aligning on goals and expectations. |
Reliability | We do what we say we will do | • Set realistic expectations for the projects we do; • Communicate openly with clients and our team during the project to ensure that we are staying on track with expectations; and • Openly discuss project changes that break expectations. |
Accountability | Our clients’ trust means a lot to us, and when things go wrong, we own the problem and repair the relationship | • Communicate to clients and to our team when we are unable to meet expectations; and • Seek mutually beneficial resolutions with clients when we haven’t met their expectations. |
Integrity | We do what’s right, even when it’s not fast or easy | • Appreciating that clients have their own priorities and values, and offering solutions that match their values; • Advocating for solutions that pass all relevant best practices or compliance concerns; and • Expecting high standards in ethics and honesty from ourselves and each other. |