netCorps Privacy Policy

Website Privacy Policy

• netCorps, Inc. provides access to this site free of charge to provide information about netCorps, its capabilities and the work it has done for its clients worldwide over the years. We welcome visitors to the site but want to make it clear what rules apply to your use of our site. The sole authorized use of the site is to obtain information about netCorps and no other use is permitted.

• Copyright in all material on this site is owned by netCorps or its clients, unless otherwise stated in downloadable material; copyright in the compilation of all materials on this site is owned by netCorps. Copyright netCorps 1996-2009 - All rights reserved. No materials on this site may be reproduced, altered or further distributed without netCorps's prior written permission.

• All trade names, trademarks, service marks, logos and trade styles on this site are owned by netCorps or its clients. Proper use is limited to use in connection with the products and services of the mark owner and no other use is permitted without the owner’s prior written permission. The following marks are owned by netCorps: netCorps, the netCorps logo.

• netCorps may collect and store personally identifiable information about persons who visit this site and voluntarily submit information in contacting netCorps. netCorps may also collect and store aggregate or anonymous information about user contact with and use of the site. We may use the information to contact you about our products and services or those of our clients from time to time. You may ask us to delete any information about you and cease further contact at any time by sending us a request marked “Privacy-Urgent”, address as follows: info@netcorps.org

• netCorps’s policy is to accept or consider any unsolicited ideas or materials of any kind. Do NOT submit any such materials at any time. If you violate this prohibition, we reserve the right to consider all materials submitted as non-confidential and free of any claims of proprietary or personal rights. Such material and all rights will be our property, free and clear of any claims by you or others, and we will be able to use them for any purpose, including advertising and promotion, without compensation or any other obligations to anyone, including you.

• netCorps assumes no responsibility for the security of this site or your communications with the site. It is strictly prohibited to link other sites with this site without netCorps’s prior written permission. We may permit some links for convenience, but netCorps has no responsibility for the unaffiliated sites to which it is linked or for material posted to this site by anyone other than netCorps.

• It is strictly prohibited to use or contact this site to disrupt or damage the site, its contents or its security measures or to harass or disparage netCorps or its clients or their respective products or services or personnel. No unsolicited email (spam) may be directed to or through this site.

• If you believe that any material on this site, whether posted by us or by third parties, violates the copyrights or other rights of third parties, please contact us with complete details at info@netcorps.org so that we can make an informed decision about possible deletion.

• This site is offered AS IS and without warranties of any kind. netCorps disclaims the implied warranties of merchantability and fitness for a specific purpose as well as title or non-infringement. We are not responsible for timeliness, accuracy, unavailability or interruptions in availability, viruses or other defects in the site or its contents. In no event shall netCorps be responsible for any damages to users or their computer systems or otherwise, even if netCorps has been informed of the possibility of such damages and without regard to negligence.

• This site is offered in the English language and is intended for use in the U.S. and in other areas where that language is spoken. If you require information in other languages, please contact is at info@netcorps.org.

• netCorps’s headquarters are in the state of Oregon. This site as well as these rules are subject to the laws of the State of Oregon and the United States of America, regardless of the location of the user, and any claims of any kind related thereto must be filed in the courts located in the State of Oregon.

• Use of this site is subject to these rules and all of the foregoing terms and conditions which you as user accept by contacting and using this site and which govern all use and all results thereof.

• netCorps reserves the right to revise and update these rules at any time, effective on the date of posting to the site of the new and amended rules.

netCorps E-Mail Privacy Policy

1. Some Definitions

   The terms "we," "us," "netCorps" and "Company" refer to netCorps, Inc. d/b/a netCorps, a non-profit corporation organized and existing under the laws of the State of Oregon, or any successor or assignee of the Company. We are in the business of providing, in addition to other services, an online platform that our customers may use to create, send and manage emails (which, when sent using the "Services," as defined below, are referred to as "Emails" or "Email Campaigns"). The term "netCorps" refers either to the business or the online platform as the context requires. The term "Services" refers to the services offered by netCorps. The term "Client" refers to an individual or entity who or which is registered with us to use the Services. The term "you" refers to any Client (or other party whose contact information has been provided to us over the internet) who is reading this Privacy Policy, or on behalf of whom this policy is being read. The term "Website" refers to the website with the URL http://www.netCorps.com. The term "Personal Information" means information about an individual who is a Client and includes any "Supplemental Personal Information," as defined in II.F., that we obtain. The term "Mailing List" means a list of email addresses of people that one of our Clients has sent, or intends to send, Email Campaigns, and other information relating to such addressees, that we obtain, and includes any "Supplemental Customer Information," as defined below. The information in Mailing Lists is sometimes referred to herein as "User Data."

2. Categories of Information We Collect

   1. Information You Provide to Us : When you register to use netCorps on a free or other basis, communicate with customer service, or send us an email, you provide us with information that we collect. Such information may include your IP address, name, physical address, email address, phone number, cell phone number, credit card information, and other information such as gender, occupation and other demographic information. By providing us with this information, you consent to your information being collected, used, disclosed and stored by us in accordance with this Privacy Policy.

   2. List and Campaign Information : When you upload or create an email Mailing list or put together an Email Campaign with netCorps, we have access to the data on your list and the information in your campaign.

   3. Other Information We Receive and Store : When you use the netCorps webmail interface, we store "cookies," which are strings of code, on your computer. With those cookies, we are aware of and collect information concerning when you visit the mail server Website, your browser type and version, your operating system and platform and other similar information. You may turn off all cookies that have been placed on your computer by following the instructions on your browser on how to block cookies that have been placed on your computer. However, if you block our cookies it will be more difficult, and maybe impossible, to use the Services.

   4. Tracking Our Emails to Our Customers : When we send emails to our own registered netCorps customers, we'll sometimes track who opened the emails and who went so far as to click on any of the hyperlinks. We do this to measure the performance of our Email Campaigns, and to improve our offerings to specific customer segments.

3. Use and Disclosure of Your Personal Information

   We will use and disclose your Personal Information only as follows:

   1. To promote use, including continued use, of our Services. If you use any of our Services, and may benefit from using one or more other Services we offer, we may send you an email telling you about the other Service or Services.

   2. To bill and collect sums owed to us. Uses for this purpose include sending you emails, invoices, receipts and notices of delinquency, to alert you if we need a different credit card number, and to otherwise try to collect money owed. To learn more about what steps we take to safeguard such data, see below.

   3. To send you System Alert Messages to let you know about temporary or permanent changes to our Services including planned outages, new features offered, version updates, point releases, major releases, abuse warnings, changes to our Privacy Policy and possibly other documents and agreements.

   4. To help enforce compliance with our Terms of Use and applicable law including, but not limited to, helping to create white lists and black lists, to develop and test algorithms, heuristics and other methods and tools for detecting violations and to apply those methods and tools. For example, in this regard, although it's the Client's responsibility to make sure that the email address of anyone who opts out of receiving Emails from that Client is removed from all of that Client's Mailing Lists, we try to make that happen automatically.

   5. To provide customer support and obtain feedback.

   6. To protect the rights and safety of us and our employees, Clients, owners, officers and others

   7. To meet legal requirements such as complying with court orders and valid subpoenas.

   8. To provide information received hereunder to representatives and advisors such as attorneys and accountants to help us comply with legal and other requirements.

   9. To prosecute and defend a court, arbitration or similar proceeding.

   10. To support and improve the Services we offer including adding features and providing benchmarking and other comparison information regarding, for example, the relative success of a Clients' Email Campaigns compared to other Email Campaigns by companies in the same or different industries. Benchmarking and similar information is derived from aggregating and analyzing data.

   11. To communicate with you concerning your account for an informational, as opposed to promotional, purpose.

   12. To transfer your information in the event of the sale of substantially all of the assets of our business to a third-party or in the event of a merger, consolidation or acquisition. However, in such event, any acquirer will be subject to our obligations under this Privacy Policy.

   13. To send you informational and promotional materials that you elect ("opt-in") to receive.

4. Your Mailing Lists

   Your recipient lists are stored on a secure netCorps server. We do not, under any circumstances, steal your lists, contact people on your lists, market to people on your lists, sell your lists, or share your lists with any other party, except as required by law or, regarding contacting, except in response to a complaint or other communication directly from an individual on one of your lists. Only carefully selected, authorized personnel have access to view Mailing Lists. We do not hold your lists hostage. We do not make it difficult for you to reclaim them. You may export (download) your lists.

   We will use and disclose the information in your Mailing Lists only for one or more of the following purposes:

   1. To help enforce compliance with our Terms of Use and applicable law including, but not limited to, helping to create white lists and black lists, to develop and test algorithms, heuristics and other methods and tools for detecting violations, and to apply those methods and tools.

   2. To bill and collect sums owed to us.

   3. To protect the rights and safety of us and our employees, Clients, owners, officers and others.

   4. To meet legal requirements such as complying with court orders and valid subpoenas.

   5. To prosecute and defend a court, arbitration or similar proceeding.

   6. To support and improve the services we offer including adding features and providing benchmarking and other comparison information based on aggregating and analyzing data.

   7. To transfer your information in the event of the sale of all, or substantially all, of the assets of our business to a third-party or in the event of a merger, consolidation or acquisition. However, in such event, any acquirer will be subject to our obligations under this Privacy Policy.

   8. To provide information received hereunder to representatives and advisors such as attorneys and accountants to help us comply with legal and other requirements.

   9. To provide customer support and obtain feedback about our Services, but only for and from the Client whose Personal Information and User Data are being used.

5. Safeguarding Your Information

   netCorps e-mail and website accounts require a username and password to log in. When you're finished using a netCorps service, please click the "log out" link on your screen, to prevent someone from using your computer to access your account. You must keep your username and password secure and not disclose it to a third party.

   Due to the sensitive nature of your Mailing Lists, we do not re-send forgotten passwords. Users must follow online instructions to reset their passwords if they forget them, or you may contact us and we will reset your password for you.

   Account passwords are encrypted.

6. Notice of Breach of Security

   Nobody is safe from hackers these days. netCorps will notify you, as soon as possible, if a breach in security results in an unauthorized intrusion into our system which materially affects you or people on your Mailing Lists, and will subsequently report the corrective action taken in response to the intrusion.

7. Content of Email Campaigns

   When you send email marketing, it bounces around from server to server as it crosses the Internet. Along the way, server administrators can read what you send. Email was never built for confidential information. Never send anything in an email that you wouldn't put on a postcard. If you have something confidential to send, do not use netCorps e-mail or website services.

   We sometimes review the content of the Email Campaigns of our Clients to verify compliance with our Terms of Use. In this regard, we have software with algorithms to help us find email campaigns that may be in violation of our Terms of Use. We then have employees or independent contractors review those particular Email Campaigns. This practice benefits all Clients who are in compliance with our Terms of Use because, among other things, it reduces SPAM being sent through our servers which helps to ensure high deliverability.

8. Notification of Changes

   Any changes to this Privacy Policy will be posted to this Website and emailed to the last email address you have given to us, and will become effective as of the later of the date we post on the Website or, send the email. You may object to any changes within 20 days after they are posted on our Website or delivered to you, in which case none of the proposed changes will be effective with respect to information that we have already collected from you; but will apply only to information we collect or access from you in the future. There are purposes, other than marketing, for which we are not willing or able to treat information of any open account differently from that of any other open account. Therefore, if you object to changes in our Privacy Policy which relate to those purposes, we will have to terminate your account. In contrast, in the event we ever changed our Privacy Policy to allow us to have an expanded right to use or disclose Personal Information for marketing purposes, you would be able to opt out without any such termination.

9. Accuracy of Data and Rights

   We do our best to keep your data accurate and up-to-date to the extent that you provide us with the information we require to do that. If your data changes (including, but not limited to, a change in your email address) then you are responsible for notifying us of those changes so that we can keep your records up-to-date.

   We retain the data about you only so long as reasonably required to meet the purposes for which we have the right to use the information. In this regard, we keep some data, relating to when and where Emails were sent, which bounced, which resulted in a complaint and similar information indefinitely as we use such data to help us screen out violators of SPAM laws and for other permitted purposes set forth in III. above.

   We will give you access to any of your Personal Information that we hold about you within 30 days of any request you make for such information. We may charge for providing this information to you, as permitted by applicable law.

10. Effective Date

    This Privacy Policy is effective with respect to all data that we have collected, or collect, about and/or from you, both prior to your registration as a Client and/or during the Term, in accordance with the Terms of Use.

11. Questions

    If you have any questions, comments, or concerns or wish to update, delete or change any Personal Information submitted on this Site, or have any questions about our Privacy Policy, please notify us through postal mail at:

    netCorps
    1245 Pearl Street, Suite 100
    Eugene, Oregon 97401

    Or you can use our Contact Form to email us.

    Updated 2012-04-27